Privacy Policy

Information We Collect

We collect information you provide directly to us when registering for courses, downloading resources, or contacting our team. This includes your name, email address, phone number, and educational background relevant to your financial learning goals.

Additionally, we automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and how you interact with our educational content. This helps us improve your learning experience and provide relevant financial terminology resources.

Information Type	Purpose	Retention Period
Contact Details	Course enrollment and communication	5 years after last interaction
Learning Progress	Personalised educational recommendations	Duration of enrollment plus 2 years
Website Analytics	Improving user experience	26 months

How We Use Your Information

Your information helps us deliver quality financial education tailored to Australian learners. We use it to enroll you in courses, send relevant updates about financial terminology and market insights, and provide technical support for your learning journey.

• Delivering course materials and tracking your educational progress
• Sending important updates about your enrollment and upcoming webinars
• Providing customer support and responding to your inquiries
• Improving our educational content based on learner feedback and engagement
• Ensuring platform security and preventing fraudulent activities

Information Sharing and Disclosure

We don't sell your personal information to anyone. However, we may share your information in specific circumstances to provide our educational services effectively.

We work with trusted service providers who help us deliver courses, process payments, and maintain our learning platform. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

If required by Australian law or to protect our rights and the safety of our learners, we may disclose information to law enforcement or regulatory bodies. We'll notify you of such disclosures unless legally prohibited from doing so.

Data Security Measures

We implement robust security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our systems use encryption, secure servers, and regular security audits to maintain data integrity.

While we take security seriously, no internet transmission is completely secure. We encourage you to use strong passwords and keep your login credentials confidential. If you suspect any unauthorised access to your account, contact us immediately.

Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have several rights regarding your personal information. We're committed to helping you exercise these rights easily and transparently.

International Data Transfers

Some of our service providers may store or process your information outside Australia. When this occurs, we ensure these providers meet Australian privacy standards or are located in countries with adequate privacy protections as recognised by the Australian Government.

We require all international service providers to implement appropriate safeguards to protect your information and to handle it in accordance with Australian privacy laws.

Cookies and Tracking Technologies

Our website uses cookies to enhance your learning experience and remember your preferences. These small files help us understand how you use our platform and allow features like staying logged in and tracking your course progress.

You can control cookies through your browser settings, though disabling them may affect some website functionality. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire).

Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you by email and post a notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.

Complaints and Privacy Concerns

If you have concerns about how we handle your personal information, please contact us first so we can work together to resolve the issue. We take all privacy complaints seriously and will investigate promptly.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They can investigate privacy breaches and help resolve disputes between individuals and organisations.